News Story

Standard Warranty

Added 01.01.01


Motorola 446 Equipment

Motorola Business and Consumer 446 products come with a standard 12 month warranty for electrical failure. Please note this does not cover physical damage of any kind. Faulty radios must be returned to RadioTrade by the Dealer at Dealer cost and RadioTrade will return warranty complete radios to the Dealer free of charge.

Radios with physical damage, that are within the warranty period, can be returned to RadioTrade and will be investigated, with a decision made on whether to provide a repair quotation (missing knob etc) or to reject as ‘beyond economical repair’. 'Beyond economical repair' will require a new radio to be purchased if a replacement is needed. Any new radio supplied would be on a normal priced sales order. The faulty radio would be disposed of by RadioTrade. RadioTrade are not offering a repair service for 446 radios outside of the warranty period but can provide limited spare parts. Please enquire for these.

 

Motorola PCR Equipment

Motorola radios and accessories are supplied with a standard manufacturer’s warranty that varies between 12 months and 24 months.

  • All Motorola digital radios are supplied with a 24 month manufacturer’s warranty as standard.
  • All Motorola analogue radios are supplied with a 12 or 24 month manufacturer’s warranty depending on the model.

Please search the relevant product pages to see the standard warranty available on each product.

Digital and analogue Motorola accessories (including batteries supplied with radios) have a 12 months manufacturer’s warranty, with the exception of Mag One accessories which have a six month manufacturer's warranty.

The standard Motorola warranty supplied with new equipment covers parts and labour on items returned to our Service Centre. Items returned for repair under warranty that are found not to be under warranty or that do not fall under a warranty repair category will be set aside and the Dealer notified.

There are enhanced and extended warranty options available when you purchase equipment from RadioTrade and which you can sell on to your customers. Please see the Service from the Start options available.

 

Vertex Standard Equipment

  • All Vertex Standard radios and accessories are supplied with at least a 12 month manufacturer’s warranty.
  • Some Vertex products have up to 2 year warranties as standard so please check the specific radio page for more information.

The Vertex Standard warranty supplied with new equipment covers parts and labour on items returned to our Service Centre. Items returned for repair under warranty that are found not to be under warranty or that do not fall under a warranty repair category will be set aside and the Dealer notified.