RadioTrade - Out of Warranty Repairs

RadioTrade provides an Out of Warranty Repair service for Motorola Solutions PCR and Vertex Standard radios. Generally this is for radios which have been supplied by RadioTrade and for which the warranty has expired. By request and on agreement, RadioTrade will also repair Motorola Solutions and Vertex Standard radios that were not originally supplied by RadioTrade.

The repair service is offered by means of an ‘estimate for repair’ or on a ‘fixed-price repair’ basis, depending on the radio models involved.

Our fixed-price repair charges relate to Motorola Professional (GP) and Commercial Series (CP) radios and only for those that are not intrinsically safe. Repairs carried out on a fixed price basis have two levels of pricing which relate to whether the repair is deemed to be for equipment that has been physically damaged or not.

If the Dealer should decide the ‘estimate for repair’ service is preferable then we can offer this on products, though turnaround times will be extended due to the estimate and approval process. The estimate for repair will be sent to the Dealer for approval and once approved, the repair will take place.

Please complete the RadioTrade Repair Form and return it to our Customer Service team for details of our ‘fixed-price repair’ and ‘estimate for repair’ services.

Please note RadioTrade do not offer out of warranty repairs for Motorola 446 products.